Before you land
Share your flight number when you book. We use it to monitor your arrival, so a delay or early landing can be factored into the pickup. Your driver does not simply rely on the scheduled time and leave you waiting if the aircraft is late.
Make sure the contact number on your booking works abroad, or tell us the best way to reach you. If your plans change in the air, a quick message helps the team stay informed. Your fixed fare is agreed in advance, so a delayed flight does not mean a surprise waiting charge.
Keep the booking confirmation handy and check the meeting point instructions before you board. At a busy terminal, knowing exactly where to meet saves time when you are tired and ready to leave.
